£97 one-time
Using Instagram & Facebook? Add Story Ideas to this order. If you add them later from your account, they're delivered with your next pack, not instantly.
Need more platforms? Change your selection. If you add more platforms later from your account, they're delivered with your next pack, not instantly.
You’ll complete a short form after payment so we can tailor your captions. Ready within 15 minutes of submitting the form.
You must read and accept the Terms & Conditions to proceed.
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Last updated: 3 March 2026
By purchasing or using our products and services (including 30 Days of Social Media Captions and any other Lumo 22 offerings), you agree to these terms. If you do not agree, please do not purchase or use our services. We may make our services available globally; your use from any country is subject to these terms and to any mandatory local laws that apply in your jurisdiction.
We provide digital products and services as described on our website. Deliverables (e.g. caption documents) are provided in the format and timeframe stated at the time of purchase. We aim to deliver within the stated timeframe (e.g. within 15 minutes for captions after you submit the form) but do not guarantee a specific delivery time.
Story Ideas add-on. If you add the Story Ideas add-on (30 Days Story Ideas) after your initial purchase—for example from your account (Manage subscription / Manage billing)—Stories are delivered with your next caption pack, not instantly. If you want Story Ideas with your first or current pack, add the add-on at checkout before completing your order.
Upgrading from one-off to subscription. If you upgrade from a one-off purchase to a subscription (e.g. via "Subscribe using this form" on the intake form), your first subscription pack will be delivered 30 days after your one-off pack was delivered. This ensures you receive continuous content with no overlap—your one-off covers days 1–30, your first subscription pack covers days 31–60, and so on.
Adding or changing platforms. Platforms are changed in Edit form only—not in Manage subscription. Go to your account → Edit form and use the "Add another platform" link (+£29 one-off / +£19/mo) to add more platforms; confirm and pay at checkout. Extra platforms are delivered with your next caption pack, not instantly. To change which platforms or reduce the number (or remove Story Ideas), edit the form and submit—you'll be asked to accept the new price. Changes apply to your next pack. If you want more platforms in your first or current pack, add them at checkout before completing your order.
Updates to your details (intake form). Any updates or changes you make to your details (business name, tone, audience, or any other intake answers) are used for your next caption and story pack, not instantly. They do not change packs already delivered or currently in progress. Edits to your intake form are free. If you add Story Ideas or additional platforms after your initial purchase, you will need to confirm and accept the new price for those add-ons; those changes are delivered with your next pack, not instantly. Changing or reducing platforms (e.g. swapping which platforms you use) is free—edit the platform section in your form and submit.
Refer-a-friend. If you refer a friend using your referral link or code (from your account), your friend gets 10% off their first captions purchase when they use your link. For each friend who completes a purchase, you receive 10% off your next captions subscription billing period. Discounts do not stack: if you refer two friends, you get 10% off your next two billing periods (one discount per period), not 20% off one period. Referrer discounts apply only to captions subscriptions and are applied automatically to your next invoice(s) when eligible. We may withdraw or change the refer-a-friend offer at any time; any credits already earned remain valid as described here.
Any goals, outcomes, or results referred to in our products (e.g. in the intake form or on the website) are for guidance and inspiration only. We do not guarantee that you will achieve any particular outcome (such as more leads, growth in following, or increased visibility) from using our content or services. Our content does not constitute legal, financial, or professional advice; use it at your own discretion.
Payment is taken at the time of purchase via our payment provider (Stripe). Prices may be displayed in GBP, USD, or EUR depending on your selection. You are responsible for any taxes, duties, or charges applicable in your jurisdiction. Currency conversion (if applied by your card or bank) is at their rate.
Because our products are digital and we begin work after you complete the form, we do not offer refunds once you have submitted the form and we have started or completed generation. If you have not yet submitted the form and wish to cancel, please contact us at hello@lumo22.com and we will consider refund requests on a case-by-case basis.
If you purchase a subscription (e.g. monthly captions), it will renew automatically at the end of each billing period until you cancel. You can cancel at any time via your Stripe customer portal or by contacting us; cancellation takes effect at the end of the current billing period. We may change subscription prices by giving at least 30 days’ notice; continued use after the change constitutes acceptance. If you do not agree to a price change, cancel before the new price takes effect.
Once delivered, you may use the captions (or other deliverables) for your own business and social media. You may edit and adapt them. We grant you a non-exclusive licence to use the delivered content for your business purposes. You may not resell or redistribute the deliverables as a product to third parties. You must not use the content for any illegal purpose, or in any way that is defamatory, infringing, or harmful to others.
Your use of our services is subject to our privacy practices as described on our website and at the time of purchase. We process personal data in accordance with applicable data protection laws. If you are in the UK or EEA, we process data in line with UK/EU law; if you are elsewhere, we apply reasonable safeguards and comply with local requirements where we operate.
To the fullest extent permitted by applicable law, our liability is limited to the amount you paid for the product or service in question. We are not liable for indirect, consequential, or incidental damages, or for any loss of profit, revenue, or data arising from your use of our services. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.
We are not liable for any failure or delay in performing our obligations where that failure or delay is due to circumstances beyond our reasonable control (e.g. natural disaster, war, terrorism, pandemic, failure of third-party systems such as payment or delivery infrastructure, or government action). If such an event continues for more than 30 days, either party may cancel the affected order or subscription and we will refund any amount paid for undelivered services.
If you are a consumer, nothing in these terms affects your statutory rights under the laws of your country. In the UK, for example, your rights under the Consumer Rights Act 2015 (or equivalent) remain unaffected. If you are outside the UK, local consumer or mandatory laws may give you additional rights; we do not exclude or limit those where they cannot be excluded or limited by agreement.
These terms are governed by the laws of England and Wales. Any dispute arising from or in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that we may bring proceedings in your country of residence to enforce payment or protect our rights, and you may bring proceedings in your country of residence if you are a consumer and local law permits.
We may update these terms from time to time. The version in force at the time of your purchase applies to that purchase. For ongoing subscriptions, we will give you reasonable notice of material changes (e.g. by email or notice on our website); continued use after the change takes effect constitutes acceptance. If you do not agree to the new terms, you may cancel your subscription before they take effect.
If any part of these terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
For questions about these terms or your order, contact us at hello@lumo22.com.
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